Terms & Conditions.

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User", "Customer", or "You") and True Taste (operating under business name Delhi Wally, situated in New Delhi, India, "We", "Us", or "Our").

By accessing, browsing, interacting with, or purchasing spices from our website at https://truetaste.in, you signify that you have read, comprehended, and unconditionally agree to be bound by these Terms and our related Privacy Policy and Refund & Cancellation Policy.

If you do not accept these Terms in their entirety, you must immediately cease accessing or using this website.

You represent and warrant that you are at least 18 years of age and possess the legal capacity to enter into a binding contract under the Indian Contract Act, 1872.

If you are browsing or purchasing on behalf of a culinary establishment, commercial entity, partnership, or organization, you represent that you possess the necessary authorization to bind that entity to these Terms. If you are under 18 years of age, you may browse our spice products only under the direct supervision of a parent or legal guardian.

True Taste is engaged in the manufacturing, processing, packaging, and retail/distribution of pure Indian spices and seasonings. Our primary catalog comprises:

Pack sizes typically include 50g, 100g, and 200g pouches. We strive to present accurate photographs and descriptions of our products. However, as agricultural crops vary by natural harvest and seasonal conditions, minor natural variations in spice shade, aroma intensity, and grain texture may occur.

When using our website and services, you agree to:

• Provide accurate, current, and complete personal, shipping, and billing information.
• Ensure your delivery address includes landmarks, correct pin codes, and an operational telephone number reachable by courier dispatchers.
• Use the website strictly for lawful, personal, culinary, or legitimate commercial inquiry purposes.
• Promptly notify us in the event of unauthorized access to your communications or suspected order anomalies.

Where user profile creation or customer accounts are enabled on truetaste.in, you are solely responsible for maintaining the confidentiality of your account credentials, login passwords, and one-time passwords (OTPs).

You accept responsibility for all activities that occur under your account. True Taste shall not be liable for any losses caused by unauthorized use of your credentials where you failed to maintain their secrecy.

All prices displayed on the True Taste platform are quoted in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST), unless expressly stated otherwise at checkout.

• Price Adjustments: True Taste reserves the right to revise spice prices, delivery fees, and minimum order values at any time without prior notice, owing to fluctuations in raw commodity markets.
• Pricing Inaccuracies: While we endeavor to ensure typographical accuracy, technical glitches may occasionally display an incorrect price. In such instances, True Taste reserves the right to cancel or rectify orders placed at the incorrect price, issuing an immediate refund for any amount already collected.
• Delivery Charges: Applicable shipping and delivery charges (if any) are displayed prior to order confirmation.

Online payments are processed through secure, authorized third-party payment gateways compliant with Reserve Bank of India (RBI) guidelines. Accepted payment modes include:

By completing a payment, you authorize the payment gateway to debit your chosen instrument. True Taste is not responsible for transaction declines resulting from insufficient funds, expired cards, incorrect OTP entries, or downtime on the user's issuing bank network.

We strive to maintain continuous website availability and sufficient inventory for our five foundational spices. However, products are subject to availability and seasonal harvest batches.

We reserve the right to limit order quantities, modify product specifications, or discontinue products without liability. In the event an ordered spice is out of stock post-checkout, our team will contact you to offer an alternative batch or an immediate refund.

All content published on truetaste.in — including text, brand names ("True Taste", "Delhi Wally"), trademarks, logos, spice descriptions, packaging designs, photographs, graphics, audio, digital downloads, and website code — is the exclusive property of True Taste or its licensors and is protected by Indian and international copyright, trademark, and trade dress laws.

You are granted a limited, revocable, non-exclusive license to access the website for personal use. You may not copy, reproduce, republish, sell, distribute, create derivative works from, or reverse-engineer any brand material without express written consent from True Taste.

Users shall not engage in any of the following unauthorized activities:

• Using scrapers, spiders, robots, or automated tools to extract spice product data, pricing, or locations.
• Introducing software viruses, trojans, worms, or malicious scripts designed to disrupt server operations.
• Attempting to bypass authentication mechanisms, probe system vulnerabilities, or breach network security.
• Impersonating True Taste personnel, creating fake accounts, or engaging in fraudulent payment transactions.
• Using our communication channels to transmit abusive, defamatory, or unlawful material.

If you submit reviews, testimonials, recipe suggestions, culinary ideas, or comments ("User Content") to True Taste, you grant us an irrevocable, perpetual, worldwide, royalty-free license to use, display, publish, reproduce, and adapt such content in our marketing and product materials.

You warrant that your submissions do not infringe any third-party intellectual property or privacy rights, and do not contain defamatory, profane, or unlawful content. True Taste reserves the right to moderate or remove inappropriate submissions.

The website may link to third-party services, courier tracking sites, or social media pages. True Taste does not control or endorse the content or practices of these external sites and accepts no liability for any loss or harm incurred from visiting them.

To the maximum extent permitted by applicable Indian law, True Taste, its proprietors, partners, employees, and suppliers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising out of:

• The use or inability to use this website or order services.
• Delays in courier transit caused by weather conditions, civil disturbances, strikes, or carrier constraints.
• Any unauthorized access to servers or communications beyond our reasonable security measures.

Except as expressly provided herein or required under Indian food safety regulations, this website, our spices, and all related content are provided on an "as is" and "as available" basis.

True Taste makes no representations or warranties of any kind, express or implied, regarding website uptime, error-free operation, or that server communications are free of defects. Customers are advised to store spices in cool, dry, airtight containers upon receipt as instructed on the packaging.

You agree to defend, indemnify, and hold harmless True Taste, Delhi Wally, its founders, affiliates, employees, and agents from and against any claims, liabilities, damages, losses, and legal costs arising from:

• Your breach of any provision of these Terms & Conditions.
• Your violation of any applicable law, rule, or third-party rights.
• Any fraudulent activity or intentional misuse committed using your account or payment instruments.

True Taste reserves the right, in its sole discretion and without prior notice, to suspend or terminate your access to the website or cancel pending unfulfilled orders if we reasonably suspect:

• A breach of these Terms or related policies.
• Fraudulent, abusive, or unauthorized payment activity.
• Actions that compromise our digital infrastructure or the safety of other users.

All provisions of these Terms which by their nature should survive termination shall remain in effect.

We reserve the right to amend, update, or replace any part of these Terms at our sole discretion. Any revision will be posted directly to this URL with a revised "Last Revised" date.

Your continued use of truetaste.in following the posting of modifications indicates your acknowledgement and binding acceptance of the updated Terms.

These Terms & Conditions, and all claims or disputes arising out of or related to your use of truetaste.in or spice purchases, shall be governed by and construed in accordance with the laws of the Republic of India, without regard to conflict of law principles.

Subject to mediation, the courts of competent jurisdiction located in New Delhi, India shall have exclusive jurisdiction over any disputes, legal suits, or proceedings arising out of or in connection with these Terms.